What if I experience an error while using the Fluz app? Please go to the app menu by tapping “More” at the bottom right corner, and then “Feedback/Support Request” to let us know what didn’t work. Related articles Why did my card issuer decline my request to link my card to the Fluz app? Starbucks What if I want a physical gift card instead of keeping my store credit within the Fluzpay wallet? Are Fluz gift cards refundable? My refer code didn't work. What can I do?